4 win Privacy Policy

When you register and use 4 win, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash account or other supported method. We also collect technical data automatically, including your IP address, device type, browser version, and session activity logs. Identity verification documents may be requested as part of our Know Your Customer process to confirm your eligibility and protect against fraud. All information collected is limited to what is genuinely needed to provide you with a safe and functional gaming experience. We do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, security alerts, and updates about changesto our platform or these policies. We may also use aggregated, anonymised data to improve our services, analyse platform performance, and understand how Filipino players interact with our games and features. Your data is never sold to third parties, and we do not share it with external organisations except where required by law or necessary to process your transactions through licensed payment providers. If you have opted in to receive promotional communications, we may send you relevant offers and updates; you can withdraw this consent at any time through your account settings. We retain your personal data only for as long as your account is active or as required by applicable Philippine regulations and our internal data retention policies.

4 win takes the security of your personal information seriously and applies industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular internal reviews of our data handling practices to ensure they remain aligned with current security standards and applicable Philippine data protection requirements. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our legal obligations. You are also responsible for keeping your account credentials confidential; we recommend using a strong, unique password and enabling any available account security features. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action to protect your information.

As a player on 4 win, you have the right to access, correct, or request deletion of the personal data we hold about you, subject to our legal and regulatory obligations. You may update most of your account information directly through your profile settings at any time. If you wish to request a full copy of your data or ask us to delete your account, you can reach our support team using the contact details provided on this platform. You also have the right to withdraw consent for any optional data processing, such as marketing communications, without affecting the lawfulness of processing that occurred before your withdrawal. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data privacy laws. If you believe your data rights have not been respected, you have the right to raise a concern with the relevant data protection authority in the Philippines.

4 win uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how our site is used. Essential cookies are required for the platform to operate and cannot be disabled; these include session management and security cookies that keep your account safe while you browse. We may also use analytics cookies to understand traffic patterns and improve the overall experience for Filipino players on mobile and desktop devices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Our cookie practices are reviewed periodically to ensure they remain proportionate and compliant with applicable privacy standards.